Privacy Policy

Effective Date: January 17, 2019

Villa Barone Hilltop Manor operates the website Villabaronehilltop.com (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service.

Personal Information

We may collect personally identifiable information including:

First and last name

Email address

Phone number

Mailing address (City, State, ZIP/Postal Code)

Payment information (processed securely through third-party payment processors)

Any information you voluntarily submit through forms

Usage Data

We may collect:

IP address

Browser type and version

Pages visited

Time and date of visit

Time spent on pages

Device identifiers

Diagnostic data

Cookies & Tracking Data

We use cookies, pixels, tags, and similar tracking technologies to improve functionality and analyze usage.

Examples include:

Session Cookies

Preference Cookies

Security Cookies

Analytics Cookies

You may disable cookies through your browser settings; however, some features may not function properly.

2. How We Use Your Information

We use collected data to:

Provide and maintain our services

Process reservations and payments

Send confirmations and service-related communications

Provide customer support

Improve website performance and user experience

Monitor usage and prevent fraud

Comply with legal obligations

3. SMS Communications & Opt-In Details

If you provide your phone number and consent to receive SMS communications:

You may receive appointment reminders, booking updates, service notifications, or promotional messages.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly through our website.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Mobile Information Sharing Statement

We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties for marketing purposes.

Mobile information collected for SMS communications is used solely for the purposes described in this policy.

5. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Secure Socket Layer (SSL) encryption is used where appropriate.

Payment processing is handled by secure third-party providers.

Access to personal data is restricted to authorized personnel only.

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States.

By submitting your data, you consent to this transfer.

7. Disclosure of Data

We may disclose personal information:

To comply with legal obligations

To protect our rights and property

To prevent fraud or wrongdoing

To protect the safety of users

We may use trusted third-party service providers to assist in operating our website. These providers are obligated to safeguard your information.

8. User Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your personal data

Withdraw consent for certain uses

Opt out of marketing communications

To exercise your rights, please contact us through the website.

9. Links to Third-Party Sites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Payments

All sales are final.

Tickets can only be paid for once the reservation has been made.

Credit card purchases may be subject to a convenience fee.

Payments are SSL compliant and securely processed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.